Take a look at our factory in action and immerse yourself in our products being fully made right before your eyes. Our mix of traditional and machine made manufacturing is as fascinating to see today as it was 130 years ago, with the skilled craftsmanship involved within every process. Potentially over 20 pairs of hands can touch a single product in the various stages of making, utilising the skill base of our local workforce while also offering the sustainability of fully British made fine bone china products.


Our factory tours take place once a month, the dates will be advertised via social media or you can email/call to check. 


* The tour will last approx 1-1.5 hours and the cost is £10 per person.

* They will be limited to 8 people to enable a more personal touch.

* There will be a 20% discount in our Factory shop for anyone on the tour.


To book a place please email: shop@duchess-china1888.co.uk 




*Please note that some areas of the factory are not suitable for those with special mobility needs. The factory can be noisy and dusty in places and there are internal staircases as our building is over 3 levels, there is no seating on the way around. We do have an internal lift available if required.